HP LaserJet Professional P1100/P1560/P1600 Printer series
Install Notes

Edition 1, 3/2009

 

 

CONTENTS

I. INTRODUCTION. 2

PURPOSE OF THIS DOCUMENT. 2

WHO NEEDS THIS SOFTWARE?. 3

OVERVIEW OF THE PRINTING SYSTEM COMPONENTS. 3

End-user software components for  3CD Install

End-user software components for HP Smart Install

Adobe Acrobat Reader 4

Device documentation. 4

Uninstall 5

II. KNOWN ISSUES AND WORKAROUNDS. 5

General 5

Upgrading Windows. 7

Other Applications. 7

ISSUES FIXED. 8

III. INSTALLATION INSTRUCTIONS. 8

INSTALLING SOFTWARE ON WINDOWS WITH HP SMART INSTALL – RECOMMENDED INSTALL METHOD

INSTALLING SOFTWARE USING HP SMART INSTALL OVER THE NETWORK.

INSTALLING SOFTWARE ON WINDOWS with CD-ROM.

Printing system installation from a CD-ROM.. 8

ADDITIONAL INSTRUCTIONS FOR INSTALLING THE HP LASERJET P1100W PRINTER SERIES. 8. 8

DISABLE HP SMART INSTALL TO USE DRIVER OTHER THAN HOST BASED

DISABLE HP SMART INSTALL ON NETWORK PRODUCTS

INSTALLING VIA ADD PRINTER

PCL5e

XPS

UNINSTALLER. 8

Starting the Uninstaller 8 for the HP LaserJet Professional P1100 Printer series

Starting the Uninstaller 8 for the HP LaserJet Professional P1100 Printer series

IV. TECHNICAL ASSISTANCE. 9

CUSTOMER SUPPORT. 9

WEB. 9

HP SOFTWARE AND SUPPORT SERVICES - ADDITIONAL INFORMATION. 9

V. LEGAL STATEMENTS. 9

TRADEMARK NOTICES. 9

WARRANTY AND COPYRIGHT. 9

Warranty. 9

Copyright 9

Open Source Notice

 


I. INTRODUCTION

PURPOSE OF THIS DOCUMENT

This document provides specific installation instructions and other information you should know before you install and use the printing system. This HP LaserJet software works with the following operating systems:

·         Windows XP (32-bit and 64-bit)

·         Windows Server 2003 (32-bit and 64-bit)

·         Windows Vista (32-bit and 64-bit)

·         Windows Server 2008 (32-bit and 64-bit)

 

Note: This HP LaserJet software does not support Windows 95, Windows 98, Windows ME, Windows NT, Windows 2000 and Windows Server 2000.

For instructions to install other systems, see the associated installation notes, readme files, or other product information for that particular system.

 

This file provides specific installation, compatibility, and troubleshooting information. For additional information about device features and driver features, see the device user guide and the online help included with each software component.

WHO NEEDS THIS SOFTWARE?

All users require this printing system software to operate the HP LaserJet Professional P1100/P1560/P1600 Printer series.

OVERVIEW OF THE PRINTING SYSTEM COMPONENTS

The CD-ROM has software for IBM-compatible computer systems, and Apple Macintosh (and compatible) systems. For more information about a particular driver or software component, see its associated online help.

End-user software components for CD Install

Drivers

A driver is software that provides software applications access to the device features. Typically, you should install drivers for each device. The printing-system software CD-ROM that came with your device includes the following Windows drivers:

·         HP LaserJet Professional P1100/P1560/P1600 Printer series Host-based print driver

 

Some drivers for this device are available for download from the Internet. These drivers are:

 

·         PCL5 Universal Print Driver for Windows (for P1600 Printer series only)

·         HP LaserJet Professional P1100/P1560/P1600 Printer series XPS print driver

Software Applications

·         HP LaserJet Guide

·         User Guide (Windows Help format)

·         Shop for HP Supplies

·         HP Customer Participation Program

End-user software components for HP Smart Install

Drivers

A driver is software that provides software applications access to the device features. Typically, you should install drivers for each device. The printing-system software CD-ROM that came with your device includes the following Windows drivers:

·         HP LaserJet Professional P1100/P1560/P1600 Printer series Host-based print driver

 

Some drivers for this device are available for download from the Internet. These drivers are:

 

·         HP Universal Printing PCL5 driver (for P1600 Printer series only)

·         HP LaserJet Professional P1100/P1560/P1600 Printer series XPS print driver

 

Software Applications

·         HP LaserJet Guide

 

Additional drivers might be available from your Hewlett-Packard distributor or from online sources. See the "Technical Assistance" section of this document or the device user guide for more information about obtaining drivers and other HP software.

Adobe Acrobat Reader

The latest version of Acrobat Reader is available on the Adobe website at http://www.adobe.com/.

Device documentation

The following documents are available on the printing system software CD-ROM:

HP LaserJet Professional P1100 Printer series

·         Document: HP LaserJet Professional P1100 Printer series User Guide
File name: LJP1100_use.chm

Path: <CD-ROM Drive>:\<Language>\MANUALS\ LJP1100_use.chm

·         Document: HP LaserJet Professional P1100/P1560/P1600 Printer series Install Notes
File name: Installnotes.htm
Path: <CD-ROM Drive>:\<Language>\Installnotes.htm

HP LaserJet Professional P1560/P1600 Printer series

·         Document: HP LaserJet Professional P1560/1600 Printer series User Guide
File name: LJP1560-LJP1600_use.chm

Path: <CD-ROM Drive>:\<Language>\MANUALS\ LJP1560-LJP1600_use.chm

·         Document: HP LaserJet Professional P1100/P1560/P1600 Printer series Install Notes
File name: Installnotes.htm
Path: <CD-ROM Drive>:\<Language>\Installnotes.htm

 

Uninstall

The uninstall utility allows you to remove the Windows HP printing system components. See the "Uninstaller" section for more instructions.

II. KNOWN ISSUES AND WORKAROUNDS

General

 

·         Certain high speed USB 2.0 cards ship with unsigned host controller drivers. If you have purchased a USB 2.0 add-in card and have an unsigned driver, you might experience driver installation problems or communication problems between the device and HP software. It is recommended that you always use a Microsoft WHQL Certified host controller driver with your USB hardware.

·         Plug and Play print driver packages are available on the Web at the following URL:

http://www.hp.com/support/LJP1100series

http://www.hp.com/support/LJP1560series

http://www.hp.com/support/LJP1600series

 

·         Functionality on systems that only meet minimum system requirements may be limited. Use of many images or videos requires a system that meets the recommended system requirements for acceptable performance and reliability.

·         Troubleshooting Setup and Install

If your device is not recognized:

  • Verify that your cable is USB 2.0 high-speed compliant.
  • Ensure that your cable is connected correctly. Remove the USB cable, look at the end of the cable, and then match it to the pattern on the USB port. Make sure that it is not upside down. Insert one end of the USB cable completely into the USB port on the HP device and the other end into the back of the computer.
  • Check that the peripheral is powered on. Peripherals will not be recognized if the power is off.
  • Ensure that your USB cable is no more than 2 meters or 6.5 feet in length.
  • Check that the USB port is enabled. Some PCs ship with disabled USB ports.

Upgrading Windows

·         HP recommends that you uninstall HP devices before upgrading to a newer supported version of Windows.  For example, when upgrading from Windows XP to Windows Vista, uninstall your HP device using Uninstaller or Add/Remove Programs and then upgrade to the new operating system. After the operating system upgrade is complete, re-install your HP device using the latest software from the following URL:

http://www.hp.com/support/LJP1100series 

http://www.hp.com/support/LJP1560series

http://www.hp.com/support/LJP1600series

 

Other Applications

·         Microsoft Wordpad does not display compressed JPEG files contained in an RTF file. To display these files, use a different application such as Microsoft Word.

For an updated listing of known issues for the HP LaserJet printing system software, see the HP LaserJet Professional P1100/P1560/P1600 Printer series device support pages at the following URLs:

http://www.hp.com/support/LJP1100series

http://www.hp.com/support/LJP1560series

http://www.hp.com/support/LJP1600series

 

ISSUES FIXED

For an updated listing of issues fixed for the HP LaserJet printing system software, see the HP LaserJet Professional P1100/P1560/P1600 Printer series device support pages at the following URLs:

http://www.hp.com/support/LJP1100series

http://www.hp.com/support/LJP1560series

http://www.hp.com/support/LJP1600series

 

Use the link for the "View Directions" or "Readme File" found on the driver download page for the operating system and driver version to be used.

III. INSTALLATION INSTRUCTIONS

When operating in a Windows environment, the CD-ROM setup or installation software detects the version and language of the operating system that you are running.

INSTALLING SOFTWARE ON WINDOWS With HP Smart install – RECOMMENDED install method

NOTE: Administrator privileges are required to install the printing system on a Windows XP or Windows Vista operating system.

1.       Plug a USB cable into the computer and printer.

2.       The HP Smart Install program should run automatically. If the HP Smart Install program has not started after 30 seconds, complete steps 3 through 5.

3.       Select Run from the Start menu on your taskbar.

4.       Click browse. A new CDROM drive named HP Smart Install will be available. Browse to this drive.

5.       Select the SISetup.EXE file, click Open, and then click OK.

6.       Follow the prompts.

 

Installing SOFTWARE using HP Smart install over the network

1.       From a web browser, type the IP address for the device in the address line of the browser.

2.       Click on the HP Smart Install Tab.

3.       Click the Download button.

4.       Follow the prompts.

 

INSTALLING SOFTWARE ON WINDOWS With CDROM

NOTE: Administrator privileges are required to install the printing system on a Windows XP or Windows Vista operating system.

Printing system installation from a CD-ROM

1.       Do not plug the USB/parallel cable into the computer system.

2.       Close all programs.

3.       Insert the CD-ROM.

4.       If the HP printing system installer program has not started after 30 seconds, complete steps 5 through 7.

5.       Select Run from the Start menu on your taskbar.

6.       Browse to the root directory on the CD-ROM drive.

7.       Select the Setup.EXE file, click Open, and then click OK.

8.       Follow the prompts.

 

Additional instructions for installing the HP Laserjet P1100w Printer series

The HP LaserJet Professional P1100w Printer series printer supports Wi-Fi 802.11 b/g.  Please make sure that your wireless router or access point has been set up successfully before you begin installing your printer.  Please have your wireless network’s configuration information available in case you need it.

 

Disable HP Smart Install to use Driver other than Host Based

If you wish to use a driver over USB other than the standard Host Based driver included with HP Smart Install and the CD (ex. PCL5E or XPS), you will first need to disable HP Smart Install on the computer or printer.

1.       Plug the USB cable into the computer and printer.

2.       The HP Smart Install program should run automatically. Exit this program without installing the Host Based driver.

3.       Insert the CD-ROM

4.       The Install program should run automatically. Exit this program without installing the Host Based driver. 

5.       Browse to the UTIL directory on the CD.

6.       Select the HPSmartInstallConfig.EXE file, click Open, and then click OK.

7.       There will be two options in this utility. One option will turn off HP Smart Install on the computer, it will still run if the printer is attached to other computers. The other option will turn off HP Smart Install on the printer. If this option is selected, the printer will not run HP Smart Install on any computer unless it is re-enabled using this utility.

 

 

Disable HP Smart Install on network products

HP Smart Install can be disabled on network printers if required by the administrator.

1.       From a web browser, type the IP address for the device in the address line of the browser.

2.       Click on the Settings Tab.

3.       Click on the Print Settings Menu.

4.       To disable HP Smart Install over USB, set the Enable USB HP Smart Install option to No.

5.       To disable HP Smart Install over Network, set the Show HP Smart Install download option to No.

Installing via Add printer

The HP LaserJet printer may also be installed via Microsoft's Add Printer feature in the Printers folder. This is also known as Add Printer Wizard or APW. APW instructions will change slightly with different versions of Windows. To install via APW you will first need to disable HP Smart Install using the above instructions.

 

WinXP APW Install 

1.         Ensure the HP LaserJet P1100/P1560/P1600 Printer series has not been plugged in and is not connected to the computer.

2.         From the Start menu, point to Control Panel, and click Printers and Faxes.

3.         Click Add Printer, then click Next on the “Welcome to Add Printer Wizard” screen.

4.         Follow the directions on screen.

5.         When asked if the product is a local or network printer, select Local Printer (This is the default selection). Un-check the Automatically detect and install my Plug and Play printer checkbox.  Press Next.

6a.         If you are installing via USB and have not previously installed the HP LaserJet P1100/P1560/P1600 Printer series, there will not be a USB port installed yet. This is normal. Select LPT1: and click Next.

6b.         If you are installing via USB and have previously installed and connected the HP LaserJet P1100/P1560/P1600 Printer series, there will be a USB port installed. Select this USB port and click Next

Note:    Ensure that you connect the HP LaserJet P1100/P1560/P1600 Printer series to the same physical USB port you previously had it connected to.

7.         Select "Have Disk" and then specify the location of the HP LaserJet P1100/P1560/P1600 Series Driver to be installed.

8.         If multiple selections are presented, select your printer model and click Next.

9.         Follow the directions on screen.

10.        When asked to connect the printer, plug in and connect the HP LaserJet P1100/P1560/P1600 Printer series to your computer.

 

Note:    If you are not asked to connect the HP LaserJet P1100/P1560/P1600 Printer series at this time, you should plug it in and connect it to your computer when installation completes.

 

11.        Follow the directions on the screen until installation is completed.

 

When installation is completed you may have two copies of the printer driver created. If this is the case, you should delete the first one created. Typically it will have the same name as your printer model. To check how many drivers were created, and to delete the first one, follow the steps below

 

1.         From the Start menu, point to Settings, and click Printers.

2.         If you have both "HP LaserJet P1100/P1560/P1600 Series" and "HP LaserJet P1100/P1560/P1600 Series (Copy 2)", do not delete the one with "Copy 2" in the name. Instead delete the first driver created called "HP LaserJet P1100/P1560/P1600 Series"

 

At this point you are ready to print using the "HP LaserJet P1100/P1560/P1600 Series (Copy 2)" driver.

Printing with PCL5e

PCL5e is only supported on the HP LaserJet Professional P1600 Printer series.

The PCL5e driver is located on the web at the following URL:

http://www.hp.com/support/LJP1600series

 

Printing with XPS

The XPS driver is located on the software CD that shipped with your printer and on the web at the following URL:

http://www.hp.com/support/LJP1100series

http://www.hp.com/support/LJP1560series

http://www.hp.com/support/LJP1600series

Use Add Printer Wizard to install the XPS driver. 

 

UNINSTALLER

After a printing system installation, use the uninstall program to remove all of the HP printing system components.

Starting the Uninstaller for the HP LaserJet Professional P1100 Printer series

1.       From the Start menu, in the HP LaserJet Professional P1100 Series program group, click the uninstall icon.

2.       The printing system guides you through the removal of all of the printing system components.

Starting the Uninstaller for the HP LaserJet Professional P1560/P1600 Printer series

1.       From the Start menu, in the HP LaserJet Professional P1560-P1600 Series program group, click the uninstall icon.

2.       The printing system guides you through the removal of all of the printing system components.

 

IV. TECHNICAL ASSISTANCE

Some of the following services are provided for the United States only. Services similar to those listed below are available in other countries/regions. See the device user guide or the in-box support flyer, or call your local authorized HP dealer.

CUSTOMER SUPPORT

See your device user guide or the in-box support flyer, or call your local authorized HP dealer.

WEB

Browse to one of the following URLs for online technical support:
http://www.hp.com/support/LJP1100series

http://www.hp.com/support/LJP1560series

http://www.hp.com/support/LJP1600series

 

HP SOFTWARE AND SUPPORT SERVICES - ADDITIONAL INFORMATION

See your device user guide for additional methods of obtaining software and support information, such as printer driver distribution centers, other online services, fax services, and other online support.

V. LEGAL STATEMENTS

TRADEMARK NOTICES

Adobe ®, Acrobat ®, and Adobe ® PostScript ® 3(TM) are trademarks of Adobe Systems Incorporated.

Microsoft ®, Windows ®, Windows NT ®, and Windows ® XP are U.S. registered trademarks of Microsoft Corp.

UNIX ® is a registered trademark of the Open Group.

WARRANTY AND COPYRIGHT

Warranty

See the device user guide for complete warranty and support information.

Copyright

© 2008 Copyright Hewlett-Packard Development Company, L.P.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

 

Open Source Notice

 

The wireless WPA Supplicant firmware implementation, utilized sources from the WPA Supplicant which is Copyright (c) 2003-2005, Jouni Malinen [jkmaline@cc.hut.fi] and contributors

Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

- Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.

- Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

- Neither the name of the owner nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.